Shane Hoey - Professional Resume

Modern Workplace Specialist @AudioCodes

Career Highlights

• Over 10 years experience deploying and managing Microsoft Unified Communications solutions, including OCS/Lync/Skype for Business/Microsoft Teams.
• Over 10 year's Automation experience with Windows PowerShell.
• Multiple award recipient of Microsoft MVP award (11 Years) (mvp.microsoft.com)
• Speaker at Multiple Microsoft Conferences, including Microsoft Ignite US 2017-2019, Microsoft Ignite the tour, Lync Conference.
• Certifications include Lync/Skype for Business, and currently completing Teams Certifications.

Professional Profile

Shane as a recognized technical expert in the field of Microsoft Skype for Business & Microsoft Teams:

• As a technology evangelist Shane's Passion is to learn new technologies, combined with his extensive experience, and apply these solutions to real-world situations.
• Shane is a Hands-On and a detail-oriented person with an ability to rapidly acquire new knowledge and possesses considerable technical knowledge and enterprise experience.
• Shane is very effective at Problem Solving, Analytically looking for Solutions by breaking down Complex Technically Environments.

Core Technology

Shane's currently works with the with the following core technologies with a focus on the delivering Modern Workplace Solutions

• Microsoft Teams/Skype for Business.
• AudioCodes Voice Solutions.
• Windows Powershell/PowerShell Core/Graph API.
• Logic Apps, Power Automate (Automation).

In addition to the above Core Technologies, Shane has an ability to look at solution as a whole across the Enterprise, including understanding the complexity of Enterprise Infrastructure, Shane can assist not just the voice components, but also across Network, Firewall, Active Directory, Azure, Microsoft Office 365.

Professional Experience

During his 8 years at AudioCodes, Shane has been focusing providing expertise and guidance on t the AudioCodes portfolio of products, including design, deployment, commissioning, and ongoing maintenance, specifically when used with Microsoft Skype for Business & Microsoft Teams,

Projects Include

• Successful Voice Modernization Projects for Medium to Large Scale Organization covering complex Design across Multiple Countries with Multiple Legacy Equipment.
• More Recently Shane has been providing Customers with Workshop and Design Consulting and assistance with their Microsoft Teams Migration Programs.
• Multiple Deployments of Voice Solutions using Microsoft Teams, Skype for Business Online (Cloud Connector), Skype for Business (Hybrid) and Skype for Business Server.